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UK debt collections must adapt their strategy for 'breathing space' legislation

Breathing space legislation - What does it mean for debtors and creditors? The last 12 months...

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How to Structure and Implement Incentive Programs

2 minute read

Vision 2035: The bold plan to transform Kuwait - and what that means for banks

4 minute read

Debt collections and recovery: a best practice guide

7 minute read

The future of debt collections: Trends in new tech and customer service

4 minute read

Outsourcing debt collections – pros and cons

3 minute read

In Singapore, banks bear the burden of growing credit card debt

1 minute read

Will we see industry consolidation in collections?

4 minute read

The Lingering Effects of the Credit Crunch

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Western Banks and Emerging Markets: Lessons and Opportunities

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Redefining the Collections Process

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What to Know About Basel III Regulations

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How Utilities Stay Competitive: Debt Collections Software

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Customer Relationship Management Throughout the Collections Process

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How Can Banking Groups Deploy a Collections and Recovery Solution?

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Streamline Collections & Recovery Through Data Transparency

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How Debt Collections Software Benefits Telecommunications Companies

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The Economics of Effective Debt Recovery

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3 Trends In Retail Banking You Can’t Afford To Miss

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How to Manage Complex Delinquent Credit Cases

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Collections and Telecom Consolidation: 3 Pitfalls and Solutions

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Tips for Greater Insight Into Every Debt Recovery Stage

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Tech’s Role in Debt Collections: Improved Risk Assessment

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Islamic Banks: Don’t Make This Mistake

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Why Collectors Have A Bad Reputation—And How To Avoid It

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3 Profitability Lessons I Learned From Telecoms In Q1 2015

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Middle East Banks Are Set Up For Failure (But They Don’t Have To Be)

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Proven Strategies To Improve Your Islamic Banking Profitability

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European Utilities: Are You Making These Profit-Crushing Mistakes?

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One Area Of Collections You’re Doing Wrong—And How To Fix It

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Does Your Staff Even Know How To Use Collections Software?

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Is Your Bank Missing This Key Collections Technology?

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Here’s A Quick Way to Solve C&R Legal Headaches

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Why A Self-Service Solution Improves Collections and Recovery Performance

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Why Do Retail Banks in Africa Need Collections Software?

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How Do I Improve Debt Collector Productivity?

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4 Communication Channels That Boost Collections Results

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Why Do I Need a Self-Service Collections Solution?

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5 Fintech Startups to Watch

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Why Middle East Banks Need to Rethink Debt Collections and Debt Collections Software

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Ownership or Pool: Which Collections Approach is the Right One?

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How Banks Need to Respond to the Rise in Non-Performing Loans

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The Top 5 Ways Debt Collections Departments Lose Money

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How to Structure and Implement Incentive Programs

2 minute read

3 Reasons Why a Self-Service Solution is the Preferred Debt Collections Option

2 minute read

A Recipe for Reduced Delinquency and Improved Outcomes

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What You Need to Know About the Loan Collections Technology Vendor Landscape

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When it comes to debt collections, mobile technology can bridge the gap between banks and their millennial customers

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How Collectors Can Get Better at Customer Service

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Why You Must Improve Your Collections Reputation

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Social Media And Retail Banking: What You Need To Know

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Tech’s Role in Debt Collections: The Right Offer At The Right Time

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4 Needs for Next-Generation Debt Collections Solutions

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The Best Metrics Collectors Use to Boost Performance

2 minute read

Debt Collections Software, Disruptive Technology and the Telecom Industry

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How to Create an Effective Collections Personnel Capacity Plan

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The 4 Steps to Customer Segmentation

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8 Ways to Measure the Collections Results that Matter

3 minute read

The Secret To A No-Worry Collections Software Implementation

2 minute read

Put an End To Late Payments: The Secret to Boosting Collections Results

2 minute read

The 3 top collections customer services mistakes and how to avoid them

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3 Evolving Collections Needs European Banks Must Address

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Why Your Collections Department Needs Process Automation

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EXUS Insights: Saudi Arabia and UAE tops for tough debt collections, report says

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EXUS Insights: Non-Performing Loans in India

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Lessons for the utilities sector about debt recovery best practice

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What can emerging markets learn from the Italian banking crisis?

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Honesty and trust: Two key pillars of debt recovery and how to make the most of them

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All about data: What global data regulations mean for debt collections processes

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Marginal gains for maximised debt collections: 5 small things that make a big difference

3 minute read

How does technology help develop the most effective pre-delinquency strategies?

3 minute read

In Singapore, banks bear the burden of growing credit card debt

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State of the Nation: Debt and debt recovery in the USA

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Gender: Is it sexist to customise your debt collections approach based on sex?

4 minute read

GOOGLE IS COMING!!!! But how would they (and other tech companies) handle debt collections?

3 minute read

Age and debt collections

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Identity, banking and technology: What collections teams need to know

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Debt and debt recovery in APAC: What the politicians say

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AI, APAC and debt collections: How will artificial intelligence change banking in the next 5 years?

3 minute read

Can a focus on customers improve debt collections in APAC?

9 minute read

Outsource or in-house: How should APAC countries handle debt recovery?

3 minute read

Local issues, regional problems for debt collections in APAC

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What's the most effective way for retail banks to tackle NPLs?

6 minute read

5 retail banking trends for 2019

6 minute read

5 reasons customers hate debt collections (and what you can learn from them)

6 minute read

Five ways tier 2 retail banks are responding to the fintech threat

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10 signs your bank needs debt collections software

5 minute read

The next 10 years for Middle Eastern banking

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10 challenges for debt collections in Southeast Asian banks

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"The cleanest implementation I've ever experienced" - How EXUS helped SCB innovate and streamline in quick time

3 minute read

Southeast Asia’s banks are growing - but there’s danger ahead

5 minute read

3 Debt Recovery Implications for Telecom Providers

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Vision 2035: The bold plan to transform Kuwait - and what that means for banks

4 minute read

The rise of retail banking in Vietnam is a good thing...if there’s a debt collections strategy to match

5 minute read

Facebook and Libra: How social media companies are getting into banking, and what banks can do about it

6 minute read

NPLs in China: How is the government tackling bad debt?

5 minute read

The UK fintech tipping point: where do retail banks stand?

3 minute read

The state of debt collections and retail banking in Cambodia

5 minute read

NPLs are declining in Europe - what efforts are bearing fruit?

3 minute read

Debt collections and recovery: a best practice guide

7 minute read

Challenge or opportunity? North Africa and the unbanked

6 minute read

AI is not a threat to debt collections team; it’s a helping hand

4 minute read

8 signs your utility company needs debt collections software

5 minute read

Hidden depths - The truth about the Nordic retail banking landscape

5 minute read

How to optimise field collections in APAC and the Middle East

4 minute read

Why debt collections in utilities need to be more customer friendly

4 minute read

The future of debt collections: Trends in new tech and customer service

4 minute read

How Debt Collections Software Will Change Ways of Doing Business

4 minute read

Digital transformation in the UAE's retail banking sector

4 minute read

The shifting demographics of debt: Millennials and money

6 minute read

Digital adoption and debt: the retail banking market in Malaysia

5 minute read

Vietnam’s booming auto finance market needs a strong debt collection strategy

3 minute read

Third-party portals: the missing link between your bank and its collection agencies

4 minute read

Cybersecurity: the elephant in the room for debt collections processes

2 minute read

5 debt collections trends to look out for in 2020

3 minute read

The top 10 fintech modernizations in MENA

3 minute read

Bahrain - The exemplary Middle Eastern fintech model that's bearing fruit

4 minute read

Looking forward: Open Banking and debt collections

4 minute read

Everything you need to know about participatory banking in Morocco

4 minute read

2020: Will it be a challenging year for European fintech?

5 minute read

The new age banking practices that have kept Qatar afloat

4 minute read

Practical considerations and best practice for debt collections teams facing the Coronavirus outbreak

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Worldwide epidemics and debt: What does Covid-19 mean for collections?

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Is AI the answer to better debt collections?

3 minute read

The utilities landscape: trust, green energy and debt

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Best Practices for successful debt recovery of auto loans

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Debt collections systems: 5 questions for procurement teams assessing tenders

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How to sell-in debt collections software to your executive team

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Agent Incentives for better Customer Communication

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Covid plunged the world into debt. What should collections do now?

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Covid debt collections challenges

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Modernising debt collections tech and customer service

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How to Manage Delinquent Credit Across the Entire Loan Cycle

4 minute read

Crush Your Competitors With A Super-Efficient Collections Process

4 minute read

5 ways to empower the customer through the debt collections process

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CRMs are not the answer to better debt recovery. Here's why…

4 minute read

Chatbots v Live Chat v Call Centres: Which is better for debt collections in retail banks?

3 minute read

Open banking regulations: What do big banks need to do to disrupt the disruptors?

5 minute read

EXUS Insights: The Global Debt Bubble

3 minute read

Debt collectors: It’s about the right tools

2 minute read

Lessons learned: The real cost of getting collection regulations wrong

4 minute read

The Top 6 Obstacles to Effective Personnel Management

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EXUS Insights:?Is it time for a global financial makeover?

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The global psychology of promises and what that means for your kept promise ratio

3 minute read

More or less? Are strict regulations good or bad for debt recovery?

3 minute read

5 retail banking trends to look out for in 2021

4 minute read

UK debt collections must adapt their strategy for 'breathing space' legislation

4 minute read

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