The company

EXUS is an enterprise software company specializing in credit risk management, digital transformation services and innovation management. EXUS was founded with the vision to simplify enterprise software, make it simple, accessible and exciting.

With headquarters in London and research & development centre in Athens, EXUS support organisations worldwide to improve their results by introducing simplicity & intelligence in their business processes through state of the art technology.

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We significantly improve the business of those we serve, simplifying complexity to enable intelligent action.

Find out what's like to work at Exus

Working at EXUS

At EXUS we believe that technology exists to serve people. This means we spend time thinking about how people interact with the world around them; about the cognitive process. We enjoy a workplace where curiosity and ambition are put in service of making software that makes people smarter.

EXUS Collections & Recovery Blog

5 ways to empower the customer through the Debt Collections process

Posted by Raul Gaitas

The last decade has seen a tremendous emphasis on customer service and convenience in banking.
Today, customers are able to bank online – and this doesn’t mean just checking their balance. They can make payments, save, apply for loans; all at the touch of an app icon.
It’s strange to see how far loan collections and debt recovery have lagged behind this shift to customer-first operations. But things are beginning to change. Many banks – as research by Gartner group shows – are now turning to technology to bring collections into the digital customer engagement area.
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