The EXUS Debt Recovery & Legal Management solution offers a comprehensive platform to manage the entire customer journey, even when collections progress to legal proceedings. Recognising that legal processes vary across jurisdictions, our adaptable system allows for the configuration and monitoring of various legal actions, including lawsuits, payment orders, court appeals, asset investigations, and auctions. Notably, these configurations can be performed by end-users without requiring IT intervention.
Key Features
Define Legal Processes
Configure and monitor any number of asset- or person-related legal processes.
Track Critical Deadlines
Record and receive notifications for upcoming essential legal activities.
Capture Process-Related Information
Set up unlimited data forms to document any information pertinent to legal proceedings.
Collaborate with External Lawyers
Assign tasks and monitor the work of external legal professionals.
Multi-Level Approvals
Implement rule-based, multi-tiered approvals for any step in your legal process.
Payment Arrangements
Use rule-based proposals for payment arrangements aligned with your policies.
Assets & Collateral Management
Access up-to-date information on movable or immovable assets and customer collaterals.
Legal Document Management
Design and maintain any legal document templates and attach to asset records.
Write-off Management
Manage written-off portfolios by updating claim amounts with a full audit trail.
By integrating these features, EXUS empowers organisations to handle post-collection legal processes efficiently, ensuring compliance and optimising recovery outcomes.
For a personalised demonstration of how our Debt Recovery & Legal Management solution can benefit your organisation, schedule a meeting with one of our debt collection specialists - we're here to answer your questions and help you find the right solution.
Get in touch to arrange a meeting or to book a demo. One of our debt collection specialists can help answer your queries.