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      First Bank has been leveraging EXUS Financial Suite (EFS) since 2006 to support all stages of delinquency management, from early collections to legal proceedings, for individual customers.

      Until now, the bank had not extended its collections processes to Business loan portfolios for Micro and SME customers. Managing collections for these portfolios presents unique challenges, as these customers often hold multiple loan accounts under different contracts.

      Download the case study to discover how the EXUS debt collections software enabled First Bank to successfully introduce and manage a new product portfolio with efficiency and confidence.