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Exus Blog Article

EXUS brings global collections expertise to Canada

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With decades of experience across five continents, EXUS brings proven collections knowledge, intelligent technology and a customer-first approach to help Canadian organisations improve recoveries, protect portfolios and support customers facing financial difficulty. 

 

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Chris Maranis, Deputy CEO at EXUS, moderating “Rethinking Collections: A Playbook” at the 2026 Canadian Lenders Summit in Toronto on 22 October.

 

Toronto, Canada, November 09, 2026 — EXUS, a global debt collections technology company, brings decades of expertise across five continents to help Canadian organisations strengthen collections performance, protect portfolios and achieve better recovery outcomes.

EXUS’s participation in the 2026 Canadian Lenders Summit in October and the Implementation Summit: AI & Technology CoLab in November, both in Toronto, opened new conversations and opportunities to help Canadian organisations improve recoveries, streamline operations and better support customers facing financial difficulties.

Global Insights. Local Impact.

Canada's evolving financial landscape calls for more targeted and responsive collections strategies. In its May 2026 Financial Stability Report, the Bank of Canada described mortgage arrears as low overall, while identifying greater financial stress among borrowers with large mortgage balances relative to income and further payment increases for some renewing borrowers. 

 "Canadian lenders and collections teams need practical ways to protect their portfolios while helping customers find a workable path through payment difficulties. Our experience across five continents gives us valuable lessons to share. But applying them effectively means combining global expertise with a deep understanding of local needs. Building on our experience in Canada, we’re exchanging insights with industry leaders on how technology can help collections teams act earlier, make smarter decisions and better support customers facing financial difficulties.”

Christos Maranis, Deputy CEO at EXUS. 

Chris-Maranis-hosts-rethinking-collections-playbook-cla“Rethinking Collections: A Playbook” panel at the 2026 Canadian Lenders Summit in Toronto, moderated by Chris Maranis, Deputy CEO at EXUS.  

Beyond Technology: What Canadian Organisations Need to Transform Collections

For Canadian organisations, improving collections performance requires more than great technology. It means responding earlier to financial difficulties, improving operational efficiency and delivering sustainable recovery results. AI, advanced analytics and automation can support these goals, but turning technology into measurable outcomes requires proven expertise, an understanding of local challenges and reliable implementation support.

Joelle-Exus-leading-leading-discussions-on-aiEXUS led discussions on how AI can enable smarter collections decisions and improve outcomes for Canadian organisations at the Implementation Summit: AI & Technology CoLab in Toronto.

As Canadian companies balance the need to modernise with growing cost pressures, trusted partnerships, transparent pricing and clear commitments become as important as technology itself. These priorities shaped EXUS’s discussions with Canadian industry leaders, bringing decades of global collections expertise to explore practical solutions that improve portfolio performance, address operational challenges and better support customers facing financial difficulties.

Canadian organisations are invited to connect with EXUS to explore how global collections experience can help address local challenges and improve measurable outcomes.

About EXUS

EXUS is a global technology company specialising in debt collections and credit risk management software. With decades of experience and insights across 5 continents, EXUS combines intelligent technology, proven collections expertise and exceptional customer care to help organisations improve performance and achieve better financial outcomes. Through EXUS Financial Suite (EFS), organisations can automate collections processes, apply intelligent decisioning, optimise recovery strategies and empower their teams to achieve more. 

EXUS. Making Collections Heroes™.

Written by: Exus

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