As non-performing loans rise and new regulatory measures constrain credit availability, collections and recovery is an increasingly important revenue assurance and generation channel. While non-performing loans are an issue worldwide, Central / Eastern Europe and North Africa have the greatest need ...

Financial markets were visibly shaken after the credit crisis in 2008, and Western banks were hit the hardest. In Europe and North America, where financially stable banks often have weaker core equity capital bases, non-performing loans shortchanged available capital and cut into profitability. Wit ...

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