It’s no secret that the market currently makes delinquent portfolios and non-performing loans (NPLs) more probable.  Risk mitigation is a must to combat rises in NPLs, increased regulation and general uncertainty. After all, the cost of risk is high. Elevated risk levels drag your portfolios furthe ...

Old models are crumbling while new models, powered by emergent technology, are replacing them. Uber, Airbnb, Deliveroo – each provides a recognisable service in a new way. Financial Services are not immune. The UK’s Open Banking legislation came into force on January 13, 2018. This was the second p ...

As non-performing loans rise and new regulatory measures constrain credit availability, collections and recovery is an increasingly important revenue assurance and generation channel. While non-performing loans are an issue worldwide, Central / Eastern Europe and North Africa have the greatest need ...

Rising non-performing loans. Limited credit availability. A seemingly immovable unemployment rate. For many in the European Union, “business as usual” simply isn’t.  The Eurozone crisis, which has perpetuated since the European bank bailouts in early 2009, triggered fundamental shifts in the financ ...

EFS

Choosing the right collections software solution is hard enough. After all, the stakes are high. Some organizations that effectively choose and implement this type of software substantially increase their collections rates. Even a 2% to 10% rise in success rates has a significant positive impact on ...

EFS

In a perfect world, debtors would pay what they owe and collectors would have better results. But in many debt scenarios and environments, the only element you can control is how your collections department works. Even a gain of just a few percentage points in collections performance delivers serio ...

EFS

The old adage goes that the most valuable asset in your business is the people - your staff. This is true from the most senior executives to people on the ground floor. As Richard Branson, CEO of Virgin  said: “My philosophy has always been, if you can put staff first, your customer second and shar ...

EFS

Damaged reputation and balance sheets post-financial crisis have led to external scrutiny by the government and the general public. In addition to public mistrust, one of the lingering effects of the Eurozone crisis was the drafting of Basel III regulations.  Understanding the intent and implicatio ...

Several years on from the world financial crisis, banks still have to deal with its consequences. Besides the financial impact and the damage to their reputations, banks have had to learn to operate in a new world – a world of flat economies and rising levels of customer debt. Non-performing loans h ...

Whether you’re an original lender or a third-party debt collector, you have a reputation problem—and you’re not alone. Horror stories abound about the poor customer service provided by banks and the third-party collections they employ.  The reputation problem affects the entire industry. Banks and ...

EFS

EXUS

London

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EC2N 1PB London, UK

 

 

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EXUS provides specialized software solutions for financial institutions, banking, telecoms, utilities.
For more information about our products and services please contact:  info@exus.co.uk