Macro-level challenges are causing micro-level problems as telecoms feel the effects of market trends—especially in Europe. European telecoms are making moves to consolidate, causing: Forced cuts to service charges by European regulators, dropping revenue streams 8.6%. Larger companies with n ...

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Amid the cut-and-thrust of international banking, it’s hard to set a truly global benchmark for the world’s biggest banks. With the sheer diversity of local markets, it’s not always possible to compare apples with apples. By one’s region’s standards - say, the well established Western Europe bankin ...

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Southeast Asia is a diverse and culturally rich collection of nations, each at differing stages of economic development and each posing unique complexities in the banking sector. The region also holds enormous economic potential: Southeast Asia is one of the most rapidly developing regions in the wo ...

In the last few years, a wave of change has swept through the Middle East’s traditionally conservative banking sector. Bumper oil revenues had kept the region’s economies afloat, and substantial public investment by governments brimful with cash had transformed nations like Saudi Arabia and the UAE ...

The debt collections process involves countless data points, multiple people and numerous channels of communication. For those reasons, it’s also fraught with friction points. Perhaps it’s the overburdened Excel spreadsheet from which you run your collections, or maybe it’s a lack of cohesive strate ...

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Digital transformation has never been more of a hot topic. 79% of North American banking leaders believe their bank’s existence will be threatened if they don’t innovate faster. However, “digital transformation” is also a loaded phrase: it can mean a lot of different things to a lot of different peo ...

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