Customer-centric thinking has changed the game for banking, can it do the same for debt collection in the APAC region? Many Asia-Pacific countries are notorious for the complexity of their debt collection operations, with a report from credit insurance company Euler Hermes ranking the vast majority ...

EFS

Digital transformation is big news in the Asia-Pacific region (APAC). In 2017, around 6% of the region’s collective GDP was derived from digital products and services; Techwire Asia predicts this will increase ten times over by 2021, with a predicted economic contribution of over $1 trillion. Beyon ...

PwC predicts that by 2020, consumer intelligence will be the most important predictor of revenue growth, the public cloud will be the most dominant infrastructure model, and - crucially - that Asia will emerge as a key centre of technology-driven innovation. A Microsoft-commissioned IDC survey bear ...

Although the Asia-Pacific (APAC) region is currently under a severe amount of debt pressure, the rate of regional household and business borrowing has actually slowed in recent years. That being said, debt levels remain high overall. Across APAC, a 5% increase in the household debt to GDP ratio over ...

EFS

Identity, banking and technology: what collections teams need to know Facing into the future of identity, banking and technology. In a world where you can access mobile banking in the blink of an eye, the technology used to identify customers still falls far behind. While every other element of ba ...

EFS

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