Modern collections success doesn’t need to be rocket science: A specialized collections software solution helps organizations collect more and improve recovery efficiency. But there’s a catch.  Many of these systems are not configured to be used by everyone. They’re only truly usable by IT speciali ...

EFS

It’s time to wake up and realize that your customer has changed. They want online service and communication, multiple ways to resolve debt obligations, and the ability to settle debts on their own terms, 24/7. That means your collections department needs to change with them. Here’s how. Collection ...

EFS

This year is shaping up to be a roller coaster for European utilities. The sector is lagging behind the Stoxx Europe 600 index. Demand is falling in key markets. And prices are dropping. The market is doing its best to crush profits. But utilities themselves are contributing to the decline. This p ...

EFS

The rapid growth of the Islamic banking sector is good news for this branch of financial services. But some suggest that profitability remains a struggle. Consulting firm A.T. Kearney offers two recommendations to fix the problem: improve strategic positioning and maximize operational efficiency. S ...

Global changes in banking are having profound effects throughout the industry. Retail banking experts gathered at the most recent Middle East Retail Banking Summit to discuss these changes. The top three trends they identified were: The need to generate more revenue from existing business, in ord ...

EFS

If Q1 2015 is telling telecoms something, it’s this: Prepare for change. Several industry trends are converging in a way that has serious implications for profits, customer retention and overall telecom health. As an avid telecoms follower, there are three insights I took away from company and indu ...

EFS

Whether you’re an original lender or a third-party debt collector, you have a reputation problem—and you’re not alone. Horror stories abound about the poor customer service provided by banks and the third-party collections they employ.  The reputation problem affects the entire industry. Banks and ...

EFS

Islamic banks are growing fast. They saw 17.6% annual growth in the past several years, as noted by professional services firm EY. But with growth comes challenges. EY identified three major challenges faced by Islamic banks as they transition from regional operations to truly global firms:  1. Su ...

EFS

Portfolios have become more complex. With credit capacity limited, stronger regulations in effect and a rise in non-performing loans worldwide, today’s collectors need big-picture insights more than ever before. The many reasons why include: The ability to anticipate faster which loans will be lo ...

EFS

Retail banking is undergoing reform. Close scrutiny and calls for regulatory compliance are shaking up the industry and revealing gaps in operational performance. That means banks need to remain on task and on target more than ever. Under Basel III, insight into debt recovery is a core indicator of ...

EFS

EXUS

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EXUS provides specialized software solutions for financial institutions, banking, telecoms, utilities.
For more information about our products and services please contact:  info@exus.co.uk