Debt collections software can only solve so many problems without a solid team behind it. Implementation can take years if done incorrectly, as issues are time-consuming and expensive to correct. The better your software provider, the faster the implementation and onboarding process, and the sooner ...

EFS

The Middle East faces a retail banking environment characterized by significant volumes of non-performing loans (NPLs) and robust technological change. Banks operating in this environment face increasing debt collections costs, growing bad debt write-offs and the need for higher provisions against l ...

Too many professionals consider communication a “soft” skill—that is, a non-technical skill that doesn’t require formal training. Unfortunately, that viewpoint leads to significant problems. It devalues communication to a “free time” skill. You know, a skill you’ll get around to developing when you ...

EFS

People want to help themselves. That’s why debt collections organizations should seriously consider implementing a self-service collections tool. A self-service collections tool is a web-based portal that allows customers to find information on their various debt obligations with your organization, ...

EFS

Personnel costs are the single biggest expense that collections departments face. Poorly trained, unmotivated and/or unproductive collectors can sap an organization’s profitability fast. Because collections professionals handle the lion’s share of daily collections activities, when a team underperfo ...

EFS

It’s an exciting time to be a retail bank of any size doing business in Africa.  The continent’s middle class is growing, according to consultancy Deloitte. Retail banking in sub-Saharan Africa is expected to grow 15% per year. And many countries have very little retail banking penetration, says Th ...

EFS

Today’s consumer wants to go to his or her own way. The younger they are, the more they wish to undertake the consumer journey alone. A full 70% expect companies to have websites with self-service options. And companies that comply—even those in non-e-commerce businesses—see significant results: A t ...

EFS

Between strict regulations, rising NPLs and crunches on credit, financial institutions around the world are facing a hard fact: having delinquent accounts on your books has become increasingly probable. Faced with a new normal, even your best collectors could be scrambling to succeed in a market th ...

EFS

It’s no secret that the market currently makes delinquent portfolios and non-performing loans (NPLs) more probable.  Risk mitigation is a must to combat rises in NPLs, increased regulation and general uncertainty. After all, the cost of risk is high. Elevated risk levels drag your portfolios furthe ...

Modern collections success doesn’t need to be rocket science: A specialized collections software solution helps organizations collect more and improve recovery efficiency. But there’s a catch.  Many of these systems are not configured to be used by everyone. They’re only truly usable by IT speciali ...

EFS

EXUS

London

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EC2N 1PB London, UK

 

 

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EXUS provides specialized software solutions for financial institutions, banking, telecoms, utilities.
For more information about our products and services please contact:  info@exus.co.uk