Fintech upstarts have swept the financial world like a hurricane in the last decade, uprooting the antiquated operating processes and infrastructures of many legacy institutions in the process.

haria-compliant banking is a politically sensitive issue in many Muslim-majority countries and, on paper at least, it’s easy to see why.

As we settle into the third decade of the 21st century, it could be assumed that startup and challenger banks are starting the decade on the best possible foot. 

Covid has made it ultra difficult for debt collections teams to do their jobs. More people than ever will be struggling to make payments, and thinning call centre and other staff will make it harder to prevent people from going into arrears or to manage their accounts in the best way for businesses and debtors alike.

 

While the impact of COVID-19 cannot be denied, this is not the only crisis impacting the world economy. It’s been a little over a decade, for example, since the last global financial crisis, and many countries have faced conflicts and natural disasters in the interim.

 

Teleworking – “work-from-home” or “home-office” – has been a necessary practice for many firms and workers during the lockdown period of the COVID-19 crisis. During this phase, societies have undergone a large scale “forced experiment” where sectors, firms and people have continued to operate while being physically separated, provided they had the necessary technological, legal and digital security conditions. 

 

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