Today’s banks face the lingering effects of crisis head-on. They have limited capabilities for new business and the consequences of the credit crunch are front-and-centre, with a direct impact on bank operations:  80,000 jobs were cut from Europe’s top banks in 2013. Barclays made an early May ann ...

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Retail banks are transforming to seize new opportunities, navigate serious pitfalls and generate more revenue in tough markets. Who better than the biggest names in retail banking to show your organization how to profit amid the perils of today’s financial conditions? These industry experts convene ...

The right offer delivered to the right customer at exactly the right time. It is more important than you could ever imagine. Customers use multiple channels to communicate and resolve debt obligations. They also may have multiple debt obligations with a bank or company. Your business can’t read min ...

2018 is a huge year for the banking and finance sector, both for large institutions and individual citizens. In Europe, Brexit is on the horizon. In the US, consumer spending is set to slow as the growth rate of real disposable income also slows. China’s debt bubble looms large while ‘Political inst ...

Any company with customers is more than a seller of products or services. It’s in the relationship business. Collections and recovery are no different. Real people are behind every loan and delinquent debt. Part of your job is to understand their situations and help them get their financial lives b ...

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Does ethical banking really exist? It’s certainly one of the ambitions of United Nations member states, who came together in 2015 to thrash out a set of 17 Sustainable Development Goals (SDGs), spanning numerous aspects of the world economy. A number of financial institutions have publicly declare ...

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The story Non-performing loans are a huge problem across the Indian subcontinent, impacting the capital adequacy of developing economies in Bangladesh, India and Pakistan. These unrecovered loans have created overhanging debt and concerns around the banking sector’s credit quality - and that’s bec ...

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We all know the global financial crisis changed retail banking as usual. Investor confidence and credit availability plummeted. Consumer debt levels rose. Economies flattened worldwide. Yet, one effect of the crisis was particularly damaging: The rise in non-performing loans. Non-performing loans o ...

Personnel costs are the single biggest expense that collections departments face. Poorly trained, unmotivated and/or unproductive collectors can sap an organization’s profitability fast. Because collections professionals handle the lion’s share of daily collections activities, when a team underperfo ...

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Debt collections is in trouble - especially when it comes to delinquent credit. According to figures from the International Monetary Fund’s Global Financial Stability Report, non-performing loans make up 3.925% of total gross global loans. While this figure is down from its high of 4.064% in 2014, ...

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For more information about our products and services please contact:  info@exus.co.uk