Welcome to the 1st edition of EXUS Collections Journal! 

The Journal will keep you - our customers - updated on EXUS’ latest news and provide useful information that will positively impact your loan collections operations.
Hope you like it!




The EFS Legal Recoveries module brings even more automation and flexibility with its latest features: 
Unlimited Dynamic Fields per legal process are now supported, allowing the monitoring of all the key data at different process levels (e.g. auctions, court hearings, asset investigation etc.). Dynamic fields are easily and quickly configured by business users.
Legal Tasks now provide a way of scheduling and monitoring future events through the calendar. What makes it more interesting is the ability to allow user defined important dates to be monitored as tasks (e.g. court hearing dates, auction dates), leading to significantly improved planning of legal recovery operations.
Book a demo HERE.


We are very proud of our Collections Resource Kit, our Download Center where you can find our specialized e-books and white papers. Visit it HERE.

EFS TIP: Preview document templates and correct any errors quickly

  1. Select the template and click on PREVIEW menu item.
  2. Select your test data and click Preview!
  3. You can review the results instantly or see at once all the errors! 
See at once all the errors.
Quick review of a document template.
We have lined up three EFS Training Webinars – 60 minutes each. Their purpose is to provide you with an opportunity to gain new knowledge on how to improve your efficiency in your loan collections operations through EXUS’ EFS platform.
Register now and save your seat!

EFS Overview and Primer

A guided tour of EFS that helps new users understand the operational principles of the system while it also provides existing users with a refresher about important functions.

20 November 2018   

12:00 – 13:00 GMT



Setup your strategy and then challenge it, in 1 hour!

Deep dive into EFS Workflows and Champion Challenger functionality

28 November 2018

12:00 – 13:00 GMT


Implement the latest trends in the loan collection industry through EFS 

Focus on field collection, digital channels, 2- way communication, self-service, legal processes.

11 December 2018  

12:00 – 13:00 GMT



Looking forward to seeing you there!

For questions please send an E-Mail to Ms. Eleni Katsourani. 

We would like to thank you for the valuable feedback you shared with us through the customer satisfaction surveys, the Design Thinking sprints and our daily collaboration.
These last few months, we designed and launched several initiatives, that aim to provide you great value in your business through:
  • Quick and efficient resolution of your requests addressed to EXUS Customer Service.
  • Sharing our knowledge on how to improve your efficiency in loan collections operations.
  • Establishing a continuous and systematic communication with you with regards to our product and services.


Now we are planning our next activities and we are inviting you to share with us your feedback on your experience with EXUS.
It takes 5-10 minutes to complete the on-line survey.
The on-line survey will be available until 28 November 2018.
Thank you in advance for your valuable insights.

Click HERE to start the on-line survey. 

Hope you liked the 1st edition of EXUS Collections Journal

I welcome any feedback on what you liked or suggestions for what you’d like to see in the next edition.
Just send me an E-MAIL.


Best regards,
Zoi Christogerou