Could Self-Service debt work in the APAC region?

The collections sector has evolved. Automation is used to ensure collections compliance and debtors who are past due can now pay their bills with a few taps on a screen. The move towards self-service has taken root in European and North American markets but can it work in the Asian Pacific (APAC) region?

This report explores APAC’s debt collections landscape and how self-service could become more prominent going forward.