CELENT (Oliver Wyman Group ) has released its ABCD Vendor View - Global Edition report on Retail Loan Collections Solutions. The report identifies the key market drivers pressuring financial institutions to re-evaluate and update their loan collections solutions. 

Craig Focardi, Senior Banking Analyst for CELENT, says:

"With little analyst coverage of the retail loan collection technology market and large portfolios of unseasoned consumer debt, this report provides an independent and much-needed assessment of delinquency trends and retail loan collection technology solutions available on the market."

The report features the leading debt collections & recovery system providers in the world. CELENT has developed a framework for evaluating vendors in four categories:

  • Advanced Technology,

  • Breadth of Functionality,

  • Customer Base (i.e.,  relative number of customers), and

  • Depth of Client Services

 

EXUS was ranked among the top 3 vendors

in terms of Breadth of Functionality and Advanced Technology

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EXUS also received the XCelent Depth of Customer Service Award and ranked highest amongst all vendors participating in the study, based on end-user feedback.

EXUS scored an almost perfect 5/5 across all categories, the highest amongst all vendors.

 

EXUS is a proven, modern loan collections system that meets the needs of all sizes of financial institutions. The solution covers the full lifecycle of collections and debt recovery, from disbursement through write-off or debt sale. The solution is flexible and feature rich, and capabilities can be quickly added as an institution’s needs evolve.

Following EXUS’ Best-in-Class award from Gartner this recent acknowledgment demonstrates EXUS's commitment to providing financial institutions with the best debt collections technology in the world.

You can download EXUS’ reprint of the report by filling in the form.