Traditional debt collection strategies are no longer enough to meet evolving digital behavior, regulatory pressure, and rising customer expectations.

Experts from EXUS and Arum cover how agentic AI is transforming collections -from rigid processes to adaptive, real-time journeys built on intelligence and empathy.

You’ll learn how AI-driven decisioning, intelligent orchestration, and human-in-the-loop design can:

  • Improve recovery outcomes

  • Maintain compliance and trust

  • Deliver more empathetic customer engagement