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Simulation Training as a useful tool for Law Enforcement Agencies (LEA)
Simulation training has been used as a training method, by many different agencies such as military, medical emergency response, aviation and Law Enforcement, especially for decision-making. Simulation training seems to be one of the most effective and beneficial ways for the participants to improve their critical decision making skills. With simulation, training sessions can be customized to suit each individual trainee. More importantly, the trainees have the opportunity to interact with the systems, facing different situations or cases based on empirical scenarios, and are allowed to make errors that in the real world could have fatal consequences. Another beneficial aspect of simulation training is that training sessions may be repeated as often as necessary and with different levels of difficulty, in order to advance the trainee’s skills in a gradual and consistent manner. Equally important is the fact that simulation training is a very cost effective alternative to live training, allowing (close-to) realistic training conditions with a limited budget.
The LEAO Simulator is a tool intended to train Law Enforcement Agency Operators (LEAO) in the use of the INSPEC2T platform. The Simulator injects incident reports in the information-bus of the INSPEC2T platform as if actual citizens via the INSPEC2T public portal or the INSPEC2T mobile application submitted these. Thus, there is no difference between the training environment and the live INSPEC2T platform where LEA operators will be called to respond to actual citizen reports and face real crisis situations.
The training is based on scenarios created by trainers and simulate real-life incidents. The trainers are designated LEA officers that have undergone the appropriate training themselves in using the INSPEC2T platform. The training sessions aim to offer trainee officers the opportunity to familiarize themselves with the INSPEC2T platform and to be able to use it in the most efficient manner when dealing with real incidents.
A scenario’s timeline is a sequence of reports, delays and signal-monitors. The reports are injected in the information-bus of the INSPEC2T platform used for simulation/training purposes. Delays may be added between reports in order to simulate as accurate as feasible a real incident reporting phenomenon made from the same or from different citizens reacting to an incident. A scenario may also include signal-monitors which are essentially delays in the execution of the scenario until a signal is transmitted by the INSPEC2T platform. This functionality simulates the situation when LEA operators transmit an ALERT broadcast in order to notify registered INSPEC2T citizens of an incident that has occurred in their vicinity and asking for assistance. The simulator can intercept such a signal and resume a scenario’s execution in order to simulate the expected increase of incoming citizen reports after an ALERT signal is broadcast.
Trainers can customize the training sessions on a per trainee basis, and even make ad-hoc changes while a session is running. A trainer may pause and resume a session, and move back and forth in the scenario’s timeline. At the end of the session the trainer scores the trainees’ performance, and provides feedback in the form of comments.
In conclusion, Simulation Training is a cost effective method that can play a significant role in the adoption and promotion of platforms like INSPEC2T and offers important benefits to the agencies such as,
Trainee operates in a controlled environment
Repeatability of sessions
Training sessions could be over a number of days rather than a single day
sessions and scenarios per trainee
Training sessions could take place any time (24/7/365)
Gradual progress with scenarios of increasing difficulty