A Roadmap to Success
Strategy in one step
with little analyst coverage of the retail loan collection technology market and large portfolios of unseasoned consumer debt, this report provides an independent and much-needed assessment of delinquency trends and retail loan collection technology solutions available on the market.
EXUS is a proven, modern loan collections system that meets the needs of all sizes of financial institutions. The solution covers the full lifecycle of collections and debt recovery, from disbursement through write-off or debt sale. The solution is flexible and feature rich, and capabilities can be quickly added as an institution’s needs evolve.
...All information is in one place, customer friendly - easy to use it...
… EXUS helped me apply advanced collection strategy based on risk characteristics and other strategies that caused an increase in collection efficiency and effectiveness...
1. EXUS company has always listened to their customers, they are adaptive and have a good support mindset. 2. They continuously improve their software packages. 3. Software; Easy to adapt, user platform, fast changing support.
EXUS Field Collector
EXUS Collections Self Service
Often the agents treating with collections need to be able to register a task that should be accomplished in a future date and time.
This could be:
This feature allows defining tasks related with the Accounts.
From the Account Screen, the agent can create a new Task and give the date and time that this should be accomplished. Further description, or explanatory notes can also be added.
From the Tasks Screen the agent can review his tasks according to their status (open / closed) while the Supervisor can see all his own tasks plus those of his Groups/Departments/Company.
Working on behalf option is applicable in tasks as a User or a Supervisor can reassign task to another user in the Bank. By this way the Bank can ensure that important works will be fulfilled independently of sudden absences or other events.
Hope you liked the 1st edition of EXUS Debt Collections & Recovery Journal